If you get into problems...
> If you can, get away from the situation - only fight if you really have to - someone is bound to end up getting hurt, and it'll probably be you.> Try not to panic.
> Make as much noise as possible - yell at the top of your voice, giving a specific instruction like "phone the police!"
> A scream is better than nothing, it will regulate your breathing.
> Always give away your bag, purse or wallet rather than fighting - they can be replaced - you can't.
> Use a a phone and call 999. The operator will ask for name, address, emergency you require - give the information as clearly as you can and ask for the police.
> After you've contacted the emergency services call your family and let them know where you are.
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